Visitor Management System for Hotels
The visitor management system for hotels offers a modern solution for guest reception. Even when guests arrive late, have to wait, or no receptionist is present, they can independently check in and gain access to their room. This provides flexibility for both your organization and your guests.
How Does the Visitor Management System for Hotels Work?
Your guests' experience can be made very easy by our streamlined process:
Reservations booking: Enter the guest information and preferences into the Digital Reception platform.
Digital confirmation: Guests receive a secure email with their unique QR code or PIN, along with check-in tips and property details.
Self-Service Check-in: Upon arrival, guests rapidly scan their code or input their PIN at the digital reception kiosk. The system automatically checks them in.
Automated Staff Notification: Your staff are offered real-time alerts of guest arrival, special requests, and VIP notifications.
Secure Access Card Dispensing: Programmed key cards with access to the correct room and authorized areas like fitness rooms or business lounges, are issued by the kiosk.
Effortless Check-out: Guests complete their stay by depositing key cards in a kiosk and receiving their final receipt electronically.
Key features
Self Check-in
Guests can easily check in with a pre-sent QR or PIN code.
Video Calling
Guests can contact a remote receptionist or staff member for help or questions.
Direct Notifications
The organization and/or relevant staff member receives a notification when the guest arrives.
Access Control
The digital reception verifies the booking and issues cards that provide access to the correct room.
Privacy and Security
The solution fully complies with GDPR guidelines (General Data Protection Regulation). Visitor data is stored securely and automatically deleted according to established terms, ensuring both privacy and security.
Why choose the Digital Reception?
Lower Operational Costs
An extra helping hand for guests and automation of monotonous and recurring reception tasks.
24/7 Availability
A digital reception is always operational, enabling late check-ins or support without deploying additional staff.
Multi-language Support
Digital receptions can support multiple languages, which is convenient for international guests.
Optional features
System Integrations
Connect the digital reception to booking systems or other hotel software.
Access Passes
The system supports the dispensing of access cards for hotel rooms, meeting rooms, or other facilities.
Direct Payment Options
Visitors can easily make payments for services and overnight stays directly through the system.
Identity Verification
The digital reception can verify identity documents before granting guests access.
Benefits
Hotels implementing comprehensive visitor management systems typically see:
- Reduction in front desk operational costs
- Improvement in guest satisfaction scores
- Faster check-in processing times
- 24/7 booking capability without additional labor costs
- Reduced no-show rates through automated confirmation systems
Customization
The layout of the digital reception can be adapted to your company's corporate identity and house colors. Missing something or want to connect it to your organization? Our digital reception software is developed so that it can be easily adapted to your specific wishes and seamlessly integrated with your existing systems. Let's schedule a conversation to discuss your requirements.
Interested?
Would you like to discover how this digital reception solution can improve service delivery in your hotel and take recurring tasks off your hands? Contact us today for more information and a free demonstration!
Get Started