Privacy Policy

digitalreception.app is responsible for the processing of personal data as described in this privacy statement.

 

Contact Details

https://digitalreception.app

Svetosavska 18 

18101 Niš, Serbia 

+381604488262

Our Data Protection Officer can be reached via privacy@guidelites.com

 

Personal Data We Process

digitalreception.app processes your personal data because you use our services and/or because you have provided these to us. We process:

• First and last name
• Address details
• Phone number
• Email address
• IP address

 

Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect data about website visitors under 16 years of age unless they have parental or guardian permission. We cannot verify if a visitor is over 16. We encourage parents to be involved in their children's online activities. If you believe we have collected personal information about a minor without permission, please contact us at privacy@guidelites.com, and we will remove this information.

 

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Processing your payment
• Sending our newsletter and/or promotional materials
• Contacting you by phone or email when necessary for our services
• Informing you about changes to our services and products
• Providing account creation functionality
• Delivering our services to you

 

Automated Decision-Making

digitalreception.app does not make decisions based on automated processing that could have significant consequences for individuals. All significant decisions involve human review.

 

Data Retention Period

digitalreception.app retains your personal data only for as long as strictly necessary to achieve the purposes for which your data was collected.

 

Sharing with Third Parties

We only share your data with third parties when:

• It is necessary for executing our agreement with you
• We are legally obligated to do so

 

Cookies and Similar Technologies

We use only:

• Technical and functional cookies
• Analytical cookies that don't infringe on privacy

These cookies are necessary for website functionality and user experience. You can opt out by configuring your browser to not store cookies or delete existing cookies through browser settings.

 

Your Rights

You have the right to:

• Access your personal data
• Correct your data
• Delete your data
• Withdraw consent for data processing
• Object to data processing
• Request data portability

To exercise these rights, email privacy@guidelites.com. For identity verification, we'll request ID verification, but please redact your photo, ID numbers, and any other sensitive information not needed for verification.

We'll respond to your request within four weeks.

You have the right to file complaints with your national data protection authority.

Data Security

digitalreception.app implements appropriate technical and organizational measures to protect your data against misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data isn't properly secured or notice possible misuse, please contact us at privacy@guidelites.com.