Digital Reception: Advanced Visitor Management System Features

Transform your reception into a modern, efficient operation with our comprehensive visitor management system. Our solution is designed for Facility Managers, ICT Managers, Security Managers, and Safety Officers, combining powerful features with intuitive design to create a seamless experience across all facility management aspects.

 

Effortless Check In Check Out Solutions

Effortless Check-In/Check-Out Solutions

Our comprehensive visitor flow management system offers:

Check in options:

  • QR Code Scanning: Visitors receive a unique QR code via email before their visit, enabling contactless and swift entry
  • PIN Code Entry: Regular visitors can use secure PIN codes for quick access
  • Manual Check-In: Simple touchscreen interface for walk-in visitors

Check-Out Solutions:

  • Automatic Check-Out: Time-based automatic exit registration
  • QR Code Check-Out: Quick scan for departure
  • Manual Check-Out: Simple one-touch process
  • Host-Initiated Check-Out: Remote check-out by hosts
  • Batch Check-Out: End-of-day processing for remaining visitors

Perfect for: High-traffic facilities, corporate offices, and multi-tenant buildings

Smart Delivery Management

Streamline package and food delivery handling:

  • No pre-registration required for delivery personnel
  • Simple touchscreen interface to select recipients
  • Instant notifications to staff about their deliveries
  • Digital logging of all deliveries for security purposes

Ideal for: Office buildings with frequent deliveries and food orders

Smart Delivery Management
Integrated Communication Hub

Integrated Communication Hub

Direct communication features include:

  • One-touch calling to reception or specific staff members
  • Video calling capabilities (Enterprise plan)
  • Multi-language support for international visitors
  • Emergency contact options

Essential for: Buildings with remote or multiple receptions

Advanced Reception Services

 

Shared Receptionist Service

Shared Receptionist Service

Optimize your reception operations across multiple locations:

  • Remote receptionist handling multiple locations simultaneously
  • Professional reception service without on-site staff
  • Video or audio-based reception support
  • Efficient handling of visitor inquiries across multiple sites
  • Cost-effective solution for multi-site management
  • Seamless integration with your existing workflow
  • Real-time monitoring and reporting
  • Flexible scaling based on demand

Third-Party Call Center Integration

Ensure 24/7 professional reception coverage:

  • Connect with professional call center services
  • Around-the-clock reception coverage
  • Multilingual support options
  • Customizable service levels
  • Seamless escalation protocols
  • Full integration with visitor management system
  • Quality monitoring and reporting
  • Backup support during peak times

Perfect for: Organizations seeking cost-effective, professional reception services with extended coverage

Third Party Call Center Integration
Calendar Integration - Visitor managment system

Calendar Integration

Seamless scheduling management with:

  • Microsoft Exchange/Office 365
  • Google Workspace
  • Any CalDAV compatible system
  • Custom calendar system integration (Enterprise plan)
  • Automatic visitor pass generation from calendar events
  • Real-time meeting updates and notifications
  • Conflict prevention and room booking integration

Beneficial for: Organizations with high meeting volumes

Advanced Notification System

Keep everyone informed with:

  • Customizable email notifications
  • SMS alerts for urgent communications
  • Host notifications upon visitor arrival
  • Automated reminders and follow-ups

Critical for: Companies requiring tight visitor tracking

Advanced Notification System
Employee Management - Digital Reception

Employee Management

Efficient staff tracking through:

  • Digital check-in/out system
  • Working hours monitoring
  • Department-based access control
  • Attendance reporting

Suitable for: HR departments and facility managers

Enterprise-Grade Features

 

Customizable Check In Out Workflows

Customizable Check-In/Out Workflows

Create tailored processes that match your security requirements:

  • Custom screening questions
  • Specific documentation requirements by visitor type
  • Multi-step approval processes
  • Automated check-out procedures

Perfect for: High-security facilities and regulated industries

Digital Document Management

Paperless document handling including:

  • On-screen document signing
  • Secure document storage and retrieval
  • Automatic archiving and organization
  • Compliance tracking and reporting

Essential for: Organizations with strict compliance requirements

Digital Document Management
Building Security Controls

Building Security Controls

Comprehensive security management featuring:

  • Real-time occupancy monitoring
  • Admin-only PIN-protected building overviews
  • Automated checkout systems
  • Capacity management tools
  • Security alerts and notifications
  • Emergency evacuation lists

Ideal for: Safety officers and security managers

Access Control Integration

Professional access management through:

  • Custom badge printing
  • Automated card dispensing
  • Integration with existing access systems (Paxton, etc.)
  • Advanced access scheduling
  • Zone-based access permissions
  • Real-time access monitoring

Critical for: Facilities requiring controlled access

Access Control Integration
Infrastructure Integration

Infrastructure Integration

Seamless connection with building systems:

  • Door and barrier control
  • Elevator access management
  • Parking system integration
  • Custom API and Webhooks support

Perfect for: Smart buildings and integrated facilities

Visitor Experience Enhancement

Create an impressive welcome experience with:

  • Custom digital signage
  • Interactive wayfinding
  • Digital floor maps
  • Personalized welcome messages

Beneficial for: Large facilities and campus environments

Visitor Experience Enhancement

Implementation & Support

 

Professional Installation

Professional Installation

  • Hardware Setup: Professional installation of all required equipment
  • Network Integration: Secure setup within your IT infrastructure
  • System Configuration: Custom configuration to match your requirements
  • Testing & Validation: Comprehensive testing of all features
  • Go-Live Support: On-site support during system launch

Training & Onboarding

  • Comprehensive staff training sessions
  • Admin portal training
  • User manual and documentation
  • Video tutorials
  • Best practices guide
Training Onboarding
Ongoing Support

Ongoing Support

  • Dedicated support channels
  • Regular system updates
  • Maintenance services
  • Performance monitoring
  • Technical issue resolution

Service Level Agreements

  • Different support tiers available
  • Guaranteed response times
  • Regular maintenance schedules
  • System health monitoring
  • Periodic system reviews
Service Level Agreements

Custom Solutions
 

Custom sollutions

Need something specific? Our development team specializes in creating custom solutions that perfectly match your unique requirements:

  • Custom workflow development
  • Specialized integration needs
  • Industry-specific compliance features
  • Unique security requirements

All features are backed by our enterprise-grade security infrastructure and GDPR-compliant data handling.

Custom development starts at €100 per hour with typical projects completed within 2-4 weeks.

Contact our team today to discuss how these features can be tailored to your facility's specific needs. Schedule a demo to see our visitor management system in action.

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