Digital Reception: Advanced Visitor Management System Features
Transform your reception into a modern, efficient operation with our comprehensive visitor management system. Our solution is designed for Facility Managers, ICT Managers, Security Managers, and Safety Officers, combining powerful features with intuitive design to create a seamless experience across all facility management aspects.
Effortless Check-In/Check-Out Solutions
Our comprehensive visitor flow management system offers:
Check in options:
- QR Code Scanning: Visitors receive a unique QR code via email before their visit, enabling contactless and swift entry
- PIN Code Entry: Regular visitors can use secure PIN codes for quick access
- Manual Check-In: Simple touchscreen interface for walk-in visitors
Check-Out Solutions:
- Automatic Check-Out: Time-based automatic exit registration
- QR Code Check-Out: Quick scan for departure
- Manual Check-Out: Simple one-touch process
- Host-Initiated Check-Out: Remote check-out by hosts
- Batch Check-Out: End-of-day processing for remaining visitors
Perfect for: High-traffic facilities, corporate offices, and multi-tenant buildings
Smart Delivery Management
Streamline package and food delivery handling:
- No pre-registration required for delivery personnel
- Simple touchscreen interface to select recipients
- Instant notifications to staff about their deliveries
- Digital logging of all deliveries for security purposes
Ideal for: Office buildings with frequent deliveries and food orders
Integrated Communication Hub
Direct communication features include:
- One-touch calling to reception or specific staff members
- Video calling capabilities (Enterprise plan)
- Multi-language support for international visitors
- Emergency contact options
Essential for: Buildings with remote or multiple receptions
Advanced Reception Services
Shared Receptionist Service
Optimize your reception operations across multiple locations:
- Remote receptionist handling multiple locations simultaneously
- Professional reception service without on-site staff
- Video or audio-based reception support
- Efficient handling of visitor inquiries across multiple sites
- Cost-effective solution for multi-site management
- Seamless integration with your existing workflow
- Real-time monitoring and reporting
- Flexible scaling based on demand
Third-Party Call Center Integration
Ensure 24/7 professional reception coverage:
- Connect with professional call center services
- Around-the-clock reception coverage
- Multilingual support options
- Customizable service levels
- Seamless escalation protocols
- Full integration with visitor management system
- Quality monitoring and reporting
- Backup support during peak times
Perfect for: Organizations seeking cost-effective, professional reception services with extended coverage
Calendar Integration
Seamless scheduling management with:
- Microsoft Exchange/Office 365
- Google Workspace
- Any CalDAV compatible system
- Custom calendar system integration (Enterprise plan)
- Automatic visitor pass generation from calendar events
- Real-time meeting updates and notifications
- Conflict prevention and room booking integration
Beneficial for: Organizations with high meeting volumes
Advanced Notification System
Keep everyone informed with:
- Customizable email notifications
- SMS alerts for urgent communications
- Host notifications upon visitor arrival
- Automated reminders and follow-ups
Critical for: Companies requiring tight visitor tracking
Employee Management
Efficient staff tracking through:
- Digital check-in/out system
- Working hours monitoring
- Department-based access control
- Attendance reporting
Suitable for: HR departments and facility managers
Enterprise-Grade Features
Customizable Check-In/Out Workflows
Create tailored processes that match your security requirements:
- Custom screening questions
- Specific documentation requirements by visitor type
- Multi-step approval processes
- Automated check-out procedures
Perfect for: High-security facilities and regulated industries
Digital Document Management
Paperless document handling including:
- On-screen document signing
- Secure document storage and retrieval
- Automatic archiving and organization
- Compliance tracking and reporting
Essential for: Organizations with strict compliance requirements
Building Security Controls
Comprehensive security management featuring:
- Real-time occupancy monitoring
- Admin-only PIN-protected building overviews
- Automated checkout systems
- Capacity management tools
- Security alerts and notifications
- Emergency evacuation lists
Ideal for: Safety officers and security managers
Access Control Integration
Professional access management through:
- Custom badge printing
- Automated card dispensing
- Integration with existing access systems (Paxton, etc.)
- Advanced access scheduling
- Zone-based access permissions
- Real-time access monitoring
Critical for: Facilities requiring controlled access
Infrastructure Integration
Seamless connection with building systems:
- Door and barrier control
- Elevator access management
- Parking system integration
- Custom API and Webhooks support
Perfect for: Smart buildings and integrated facilities
Visitor Experience Enhancement
Create an impressive welcome experience with:
- Custom digital signage
- Interactive wayfinding
- Digital floor maps
- Personalized welcome messages
Beneficial for: Large facilities and campus environments
Implementation & Support
Professional Installation
- Hardware Setup: Professional installation of all required equipment
- Network Integration: Secure setup within your IT infrastructure
- System Configuration: Custom configuration to match your requirements
- Testing & Validation: Comprehensive testing of all features
- Go-Live Support: On-site support during system launch
Training & Onboarding
- Comprehensive staff training sessions
- Admin portal training
- User manual and documentation
- Video tutorials
- Best practices guide
Ongoing Support
- Dedicated support channels
- Regular system updates
- Maintenance services
- Performance monitoring
- Technical issue resolution
Service Level Agreements
- Different support tiers available
- Guaranteed response times
- Regular maintenance schedules
- System health monitoring
- Periodic system reviews
Custom Solutions
Need something specific? Our development team specializes in creating custom solutions that perfectly match your unique requirements:
- Custom workflow development
- Specialized integration needs
- Industry-specific compliance features
- Unique security requirements
All features are backed by our enterprise-grade security infrastructure and GDPR-compliant data handling.
Custom development starts at €100 per hour with typical projects completed within 2-4 weeks.
Contact our team today to discuss how these features can be tailored to your facility's specific needs. Schedule a demo to see our visitor management system in action.